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Today we all know the importance of having a control over our processes that in turn have a direct impact on our services, a control that measures the quality of the same and in turn the satisfaction of our customers.
The purpose of this control is to have an intention of constant improvement, since nothing is perfect and everything requires a continuous adaptation to a global evolution.
Plaza Forwarding is certified under the ISO 9001:2015 Standard, which is the basis of the Quality Management System - QMS. It is an international standard that focuses on all the elements of quality management that a company must have in order to have an effective system that allows it to manage and improve the quality of its products or services.
Our commitment is to continue maintaining these controls so that our Quality Management complies with the intention of achieving more efficient processes that improve our quality of service and the satisfaction of our customers.